Privacy Policy

At Sweet Rack, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit our website, www.sweetrack.pk, or place an order with us. By using our website or purchasing our products, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following personal information from you:

• Name
• Contact information, including mobile number and email address
• Delivery address and billing information
• Order history and product preferences
• Information you provide when contacting our customer support team

How We Use Your Information

The information we collect is used to provide you with the best possible service, including:

• Processing and fulfilling your orders
• Arranging delivery and pickup
• Sending order confirmations and updates
• Responding to your questions and customer service requests
• Improving our website, products, and services
• Sending promotional emails, offers, and updates where you have opted in

Sharing Your Information

We do not sell or share your personal information with third parties for marketing purposes.

However, we may share necessary information with trusted third-party service providers to:

• Process payments securely
• Deliver your orders through our delivery partners
• Provide website and technical services
• Improve our products and customer experience

These third parties are expected to keep your information secure and confidential.

Cookies

Our website may use cookies to improve your browsing experience, remember your preferences, and help us understand how visitors use our website.

You can choose to accept or decline cookies through your browser settings. Declining cookies may affect certain features of our website.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

While we use appropriate security measures to protect your information, please be aware that no method of transmitting information over the internet is completely secure.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Opt out of promotional communications from us at any time

To exercise these rights, please contact us using the details below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Your continued use of our website after any changes are posted indicates your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: info@sweetrack.pk
WhatsApp: +92-302-4411058

Thank you for trusting Sweet Rack with your personal information. We are committed to protecting your privacy while providing you with delicious treats and an excellent experience.